How Senior Operations and Talent Management Executives Can Stop Costly AI Missteps in Talent, Safety, and Customer Proce

As AI adoption accelerates, senior executives responsible for operations, talent management, and customer outcomes face unprecedented risks. Misaligned implementation can disrupt workflows, compromise employee safety, and erode customer satisfaction—leading to costly errors and lost revenue.

This Executive Forum brings together Chief Customer Officers, Chief Human Resources Officers, Chief Safety Officers, COOs, and SVPs of Customer Experience and HR for a focused, practical session on preventing AI missteps. Attendees will explore actionable strategies to integrate AI seamlessly into daily workflows, policies, and systems—ensuring measurable results, minimizing risk, and driving sustainable performance.

Join your peers to learn how to safeguard talent, operational efficiency, and customer outcomes while making AI adoption work before year-end.